DefineCoaching
Welcome to DefineCoaching: Transform Your Success
DefineCoaching empowers you to unlock your potential and achieve meaningful growth. Through expert coaching and actionable strategies, we help you build strengths, overcome challenges, and create lasting success—personally and professionally.
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UNLOCK, IMPROVE&BUILD
MAKE GROWTH
YOUR FRIEND
From London to Paris and New York, Kris has successfully partnered with and managed numerous projects for prestigious luxury brands such as Ralph Lauren, Saint Laurent and Mackage. His extensive portfolio includes:
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Store Openings: Spearheading the launch of flagship stores and outlets, elevating brand visibility and market presence.
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Sales Team Training: Developing and implementing comprehensive training programs to enhance sales performance and customer engagement.
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MTM Clothing Development: Innovating made-to-measure clothing lines, catering to the sophisticated tastes of high-net-worth clients.
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Product Launches: Introducing high-end watches and jewelry into renowned fashion houses, and opening their first exclusive restaurant, setting new standards in luxury retail experiences.
With 25 years of experience in the luxury retail industry, Kris naturally transitioned into coaching, leveraging his deep expertise to guide individuals and teams. He is passionate about fostering a profound understanding of team dynamics and organisational culture. Kris is dedicated to driving performance by unlocking people’s potential, empowering them to achieve excellence and thrive in their professional journeys.
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I'd love to hear from you
Tim Tattersall
Interior Design
Kris and I met in 2003 in Paris, where he lived and where I often went for work. Through the years we had teamed up on various projects until I left Ralph Lauren in 2007. Personally, I am ecstatic that Kris has taken all he's learned from his years in high-end retail, and has parlayed that understanding of the human experience into doing private coaching. Few people have the intuitive ability to take what they know about life and transition that wisdom into becoming a life coach. We've had monthly Zoom meetings now for the past 6 months or so, which haven't been easy as I live in Hawaii and Kris is in France -- a 12 hour time zone difference. However, with every meeting I am shocked at how effortlessly he guides me into me realizing a fresh understanding of whatever our conversation is about. He does it EVERY SINGLE TIME. When each 'session' is over, I am in awe at how his intuition has led him to become so fluent as a coach. He's brilliant, masterful and unassuming. If the world had more Kris Mackay's we'd all be more empowered to take on each day with a smile and a positive attitude.
carter berg
Photographer at Carter Berg Photography
I first met Kris in 2010 when we were both working for Ralph Lauren. I was photographing the opening of “Ralph’s” restaurant and Kris was a big part of making that launch an epic success. We became friends instantly and have remained so since. Kris reached out to me at the beginning of 2021 and told me about his new passion for coaching. He asked if I would be interested in a session and though I was a bit reluctant at first I thought let’s give it a try. I have to say that it was one of my best decisions of the year and am so thankful he reached out to me. After each hour of coaching with Kris I walk away feeling extra positive not only about my career but about life in general. He is all about listening and giving honest feedback that is achievable. Kris is the real deal